Privacy Policy

Last Updated: December 22, 2024

1. Information We Collect

At Paul Sateach's Auto Body, we collect information to provide better services to our customers. The types of information we collect include:

Personal Information

• Name, address, phone number, and email address
• Vehicle information (make, model, year, VIN)
• Insurance information and claim details
• Payment information for services

Vehicle Data

• Service history and repair records
• Warranty information
• Photographic documentation of repairs

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and improve our auto body and paint services
• Communicate with you about your vehicle repairs
• Process payments and insurance claims
• Send service reminders and follow-up communications
• Comply with legal obligations and industry standards

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• With your insurance company for claim processing
• With authorized repair facilities when necessary
• When required by law or legal process
• To protect our rights, property, or safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure physical storage of paper records
• Password-protected digital systems
• Regular security assessments and updates
• Employee training on data protection practices

5. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• File a complaint with regulatory authorities

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Information

If you have questions about this privacy policy or our data practices, please contact us: